Stakeholder management, reputation management, local community perception.
However it's referred to in your organisation, it's something that we really care about at CGS. Not just because it influences our reputation, but because it impacts the reputation of the clients we work on behalf of.
We appreciate that the types of work we do, and the safety measures put in place to enable us to do that work whilst keeping road users safe, can often be seen as an inconvenience.
In the case of some local stakeholders, when you bring livestock into the mix, it can be a worrying time having works on or adjacent to your land. So you can just imagine how delighted we were to receive this client feedback which focused on how well we managed and exceeded stakeholder expectations.
Not only in line with client requirements, but because it's a way of operating that we truly believe in.
Read the full case study of our collaborative project for National Highways and Kier